What’s New

Team Engagement
Steps partner with MetaforePartners (specialists in organisational change) to develop some pioneering newprogrammes to addressteam cohesion and engagement.
Posted: 16 Aug 2010
Steps in Action
Stepshas a busy diary this Autumn. Find out more about opportunities to see our work in action...
Posted: 16 Aug 2010
TJ Annual Conference
Steps join the TJ team to deliver a session at the Annual Conference in London on 21 September 2010
Posted: 09 Aug 2010
Vodafone shortlisted for Opportunity Now Award
Vodafone has beenshortlisted for an Opportunity Now Award fortheir Inclusive Leadership Programme which Steps were involved in delivering...
Posted: 10 May 2010
Steps Global
Steps is a market leader in experiential learning and we regularly deliver programmes on an international scale. Find out more about our global delivery capability and readsome client success stories.
Posted: 22 Mar 2010
Steps & East Thames Housing Group - a winning partnership
Steps involvementinthe creation and delivery of aCustomer Service initiative at East Thames Housing Group wins 2 National Training Awards...
Posted: 20 Mar 2010
Mumbai - Diversity & Inclusion Seminar
HSBC India, Stepsand Schneider~Ross jointly hostedan event in Mumbai, to inspire and enthuse business leaders by showing what a focus on diversity and inclusion can achieve.
Posted: 17 Mar 2010
Engaging for the Future Conference Review
100% of attendees at our Employee Engagement Conference said theywould recommend the event to a friend or colleague.Find outwhyby reading this short review...
Posted: 15 Mar 2010
Steps feature on XPertHR
Richard Wilkes, one of Steps founding Directors, shares his expertise on the critical role of the line manager inthe effective handling ofdifficult conversations.
Posted: 04 Feb 2010
Steps in the Public Sector
As organisations look for innovative and exciting ways to engage employees it is safe to say that interactive, drama-based training has delivered in the public sector.
Posted: 28 Jan 2010
CCA Award shortlist success
Steps and client, Birmingham City Council, have been shortlisted for the prestigious CCA (Customer Contact Association) Excellence Awards.
Posted: 29 Sep 2009
Steps working with Talkback Thames for Business Action on Homelessness
Read more about our interactive networking and skills-building event - supporting those homeless, or at risk from homelessness, to gain valuable practical experience of the employment process.
Posted: 27 Sep 2009
Steps in the Daily Express
Steps Safeguarding Training at Buckinghamshire County Council receives positive praise in the National Press
Posted: 14 Sep 2009
Negotiation Skills
Richard Wilkes sharestechniques foreffective negotiation with members of the Law Society...
Posted: 01 Sep 2009
Steps Ahead 2009
Read more about what Steps have been doing so far this year, in Steps Ahead 2009, our annual newsletter.
Posted: 03 Apr 2009
Steps in Personnel Today
Richard Wilkes discusses the benefits of a drama-based approach to learning and development.
Posted: 10 Feb 2009
"Difficult Times; Difficult Conversations"
Steps Director Richard Wilkes shares knowledge, experience and practical tips with Law Society publication Managing For Success .
Posted: 15 Jan 2009
Case Study: ING Real Estate train their Senior Team to Manage in Challenging Times

Posted: 04 Nov 2008
Case Study: Kleinwort Benson commissions a drama-based communications training programme.
Posted: 30 Oct 2008
Diversity Training in the Legal Sector
In an increasingly competitive market, law firms are now acknowledging the business case for diversity. Our partners found the training a highly valuable experience and a very effective way of addressing the issue... Allen Overy
Posted: 17 Oct 2008
Running the Operational Risk
The current climate has turned the spotlight on the commercial significance of operational risk management. Find outmore about how drama-based training isbeing used to help businesses with the sensitive issue of operational risk.
Posted: 15 Sep 2008
Cultural Intelligence
Richard Wilkes highlights the business case for developing Cultural Intelligence on HR Zone, and Training Journal's Sue Mennell shares her thoughts on Steps' approach to this subject.
Posted: 06 Sep 2008
Steps in 'Solutions' Magazine
Richard Wilkes highlights how a drama-based approachcan helppeople and organisations to develop conflict management skills andgain confidencein resolvingworkplace disputes.
Posted: 19 Aug 2008
Linklaters' LETG Award
Steps' client, global law firm Linklaters, has won the LETG 2008 Best Learning Development Programme fortheir 'Feedback Skills for Partners'initiative.
Posted: 05 Aug 2008
Steps in Germany
We recentlyprovided nine bilingual English and German speaking associates forone of the world's leadingprofessional services company at a two day Assessment Centre in Germany.
Posted: 04 Aug 2008
Newsletter Spring 2008
Read more about our work in Steps Spring 2008Newsletter.
Posted: 18 Feb 2008
Steps International
We are increasingly delivering high quality drama-based training outside of the UK, andnow work in collaboration withdrama consultant, Peter Hilton , based out of New York .
Posted: 04 Feb 2008
Customer Service Training
Simon Thomson from Stepselaborates onhow a drama-based approach can stimulate debate and help to add value to customer service training inthis Personnel Today article.
Posted: 07 Jan 2008
Rule 6 - Diversity Training for Law Firms
Find out how your law practice can provide engaging diversity training for its partners, lawyers and staff to comply with the new rule 6 of the SRA’s Code of Conduct.
Posted: 29 Nov 2007
Act It Out - using drama-based training
Steps' Director Robbie Swales highlights the changing nature of drama-based training and provides tips on how to choose a drama provider.
Posted: 15 Oct 2007
Financial Times article
'Change is here to stay and we need to adapt' Richard Donkin on Steps input to the 'HR in the City' conference run by City Personnel Group.
Posted: 12 Jun 2007
How to Avoid Discrimination and Encourage Diversity
How to Avoid Discrimination and Encourage Diversity - Article by Steps' Director Richard Wilkes
Posted: 24 May 2007
The Art of Difficult Conversations
How do you have that difficult conversation? Read more in this article by Richard Wilkes.
Posted: 27 Apr 2007
A Business Case For Diversity
One of our partner organisations, Leornian Group, have developed a paper outlining the business case for diversity.
Posted: 04 Apr 2007
How To Deliver Diversity Training
Diversity training has its critics, but there's no doubt it is spreading far and wide. But there are some important factors to consider if you are contemplating delivering it.
Posted: 20 Mar 2007
STEPS HELPS AXA PPP HEALTHCARE TO WIN MAJOR CIPD AWARD
CIPD People Management Award: AXA PPP healthcare Category winner: Business Impact Through Learning and Development
Posted: 01 Dec 2006
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