Inclusive Diversity at Aviva Digital

Working with Aviva Digital on Unconscious Bias and how inclusive working could support the Aviva Strategy for growth and innovation

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Customer Experience Training for London Bus Drivers

Designing, delivering, implementing and reinforcing an engaging customer experience programme for all 26,000 drivers, managers and garage support staff on London’s bus network.

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Where would you draw the line?

If you overheard a colleague saying this, where would you draw the line? It’s office party season – and we all know how things can easily slip from ‘friendly and professional’ into ‘too friendly and inappropriate’.

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Change Awareness for ZS Associates India

Steps India has been working with ZS Associates to raise awareness of the changes in the HR structure.The session addressed issues such as change management, taking ownership of their roles and "stepping up to the game".

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Inclusive Leadership at Tesco

Case study of an Inclusive Leadership programme with Tesco

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Steps to Change

A case study of our work and approach to behaviour change

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