Case Studies


Inclusive Diversity at Aviva Digital

Working with Aviva Digital to build a series of workshops exploring Unconscious Bias and Inclusive Working

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Transport for London

Customer Experience Training for London Bus Drivers

Designing, delivering, implementing and reinforcing an engaging customer experience programme for all...

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ZS Associates India

Change Awareness for ZS Associates India

Steps India has been working with ZS Associates to raise awareness of the changes in the HR structure.The...

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Penguin Random House

Unconscious Bias & Inclusive Leadership

During 2016 and 2017, Steps worked with Penguin Random House UK to answer some of the questions surrounding...

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Inclusive Leadership at Tesco

Steps partners with Tesco to help them define and explore what Inclusion means to their people...

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Network Rail

Inclusion E-Learning for Network Rail

Creating a blended learning programme on Diversity and Inclusion to reach all 35,000 employees within...

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Moments Of Truth – Tackling Unconscious Bias In Vodafone

Creating a highly practical, engaging approach to unconscious bias, that could be used globally by Vodafone

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Leading Public Sector Organisation

Building a Culture of Respect

Equipping staff to effectively challenge inappropriate behaviours and truly live a culture of respect

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Co-Op Funeralcare

'My Steps' Management Development

Putting managers in the driving seat to become inspiring and engaging leaders

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Extraordinary Teams Inclusiveness

Engaging EY’s dynamic workforce in understanding the impact of inclusive behaviours in the workplace

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Quote Mark Steps' approach is high impact because their dramatic scenarios are so realistic. Our session gave partners an opportunity to discuss diversity away from the workplace. They found it a highly valuable experience and a very effective way of addressing the issue. Quote Mark Jane Masey, HR Policy & Diversity Manager, Allen & Overy
Latest News
Steps shortlisted for a Training Journal Award 2018!
June 2018

We're thrilled to be shortlisted with Transport for London for our Hello London programme, an engaging...

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Best of Steps: Creating a Great Customer Experience
January 2018

Join us on 7th March for our latest Best of Steps event, all about Creating a Great Customer Experience

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