Diversity & Inclusion

Diversity & Inclusion

Steps has a rich history of delivering award-winning programmes that explore Diversity, Inclusion and Unconscious Bias. Many conventional training programmes focus on the consequences of getting it wrong and the risk of non-compliance. Our approach is entirely the opposite - it’s about the potential of getting it right, empowering individuals to truly value difference and making your organisation a great place to work.

Our sessions challenge unconscious bias and non-inclusive behaviours in a way that provokes thought and stimulates honest debate. We hold up a mirror to the organisation, bringing to life the legal, business and moral drivers for inclusion. We know that, time and again, our approach is one that engages individuals in their own development journey – giving them the awareness and skills needed to champion diversity and understand what inclusion means to them, both personally and professionally.

Benefits of diversity & inclusion training

In an increasingly competitive marketplace and with globalisation transforming the way we work, people are an organisations greatest asset and diversity has become a key differentiator. For high performing, 21st century businesses, diversity must be integral to all aspects of the business. From recruitment and selection to talent management, policy development and performance processes - inclusive practices ensure that difference is respected and valued throughout the organisation.

With that diversity comes an ability to better reflect and respond to client and customer needs, greater scope for innovation and fresh ideas and, as is increasingly reported, direct benefits to the bottom line.

But this diversity can only be harnessed and inclusion can only bring these positive impacts if the organisational culture supports it. Building a culture of respect, where people embrace difference and are open to inclusive working practices enables individuals to recognise the many strengths that diversity brings to the workplace and fosters mutual respect among employees. Externally too, a culture of respect brings reputational benefits – attracting a wider talent pool and increasing customer loyalty.

For us, the focus and the driver behind our work is building individual understanding and accountability for inclusive behaviour. Change begins with the individual, and only at this level can teams transform and organisations truly embed diversity and inclusion at the heart of the business.

We can add value in key areas, including:

  • Understanding Unconscious Bias
  • Building a Culture of Respect
  • Cultural Intelligence
  • Bullying & Harassment
  • Inclusive Leadership
  • Workplace Ethics and Accountability

Find out more

We are specialists in creating experiential programmes that bring inclusive behaviours to life. To find out how we can work with your people to champion diversity and embed a culture of respect, please get in touch…

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Quote Mark Steps works in areas which I think are vital if we are to upskill our workforces. Exploring micro-behaviours, micro-inequities and micro-equities and the way these underpin unconscious bias - is really powerful learning. Quote Mark Dr Pete Jones, Psychologist, Shire Professional


Flexible working

A short film created in collaboration with the Employers Network for Equality & Inclusion

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Case Study
Asia Pacific: Promoting Inclusion
A Global Investment Bank

Steps works with a global investment bank to promote inclusion across their Asia Pacific territories...

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Inclusive Leadership
at Vodafone

Debbie Laybourn, Global Head of Diversity & Inclusion, shares her experience of working with Steps to deliver Inclusive Leadership...

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