Leadership & Management

Leadership & Management

Effective Leadership and Management are the foundations of a successful business. It’s the difference between a functioning group and a high performing team. Our goal is to develop senior professionals to better understand their role as leaders and managers, as well as giving them the skills and confidence to nurture, motivate and develop their teams. 

At the heart of all leadership and management are a series of human interactions. Never have emotional intelligence, inclusive leadership and empathy been more important resources within the successful leaders’ toolkit. Steps is uniquely placed to create inspiring development experiences that move away from leadership and management as simply a ‘process’, instead grounding these concepts in individual behaviour and human interaction.

Benefits of leadership & management training

We here at Steps are specialists in the design and realisation of leadership and management development programmes, using experiential techniques to deliver outcome-focused, scenario based learning.

Historically, leadership and management was a ‘command and control’ concept. There was a strong focus on exerting power and influence, and this preoccupation with retaining authority and discipline meant that the soft skills of successful leaders/managers were often overlooked and undervalued.   

Crucially, a Steps approach engages the ‘hearts and minds’ of leaders and managers, allowing them to see beyond their function as business leaders and understand what it really means to be a role model and culture carrier within their organisation. By experiencing leadership and management challenges first hand – delegates see the positive and negative impact of their management style on themselves and others. Practical exploration and group exercises help managers gain a unique insight into their own behavioural preferences and how these influence their success as leaders.

We deliver inspiring programmes which lead to optimised performance in areas including:

  • Performance Management
  • Leadership Development
  • Stress & Work/Life Balance
  • Situational Coaching
  • Appraisals & Feedback
  • Coaching & Mentoring
  • Difficult Conversations
  • Conflict Management
  • Talent Management
  • Managing in Challenging Times
  • Development & Assessment Centres (Provision of roleplay actors) 

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To find out how we can inspire your leaders and managers to achieve their potential for themselves and for your business, please get in touch...

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Quote Mark It really was a superb session and one of the managers who attended spoke to me afterwards to say Steps' programme was the best leadership development he had ever had... Quote Mark Caroline Wallace, Leadership Development Consultant, Cable & Wireless

Inclusive Leadership
at Vodafone

Debbie Laybourn, Global Head of Diversity & Inclusion, shares her experience of working with Steps to deliver Inclusive Leadership...

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Case Study
Enhanced Feedback & Performance Management
Major UK Bank

Engaging managers through a blended session that combined theoretical input with the opportunity to...

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