Inclusion E-Learning for Network Rail

Creating a blended learning programme on Diversity and Inclusion to reach all 35,000 employees within Network Rail

What

We worked on a yearlong collaboration with Loraine Martins, Director of Diversity & Inclusion at Network Rail and City & Guilds Kineo (E-Learning company) to design and deliver a self-managed Learning Programme for everyone within Network Rail.

How

The programme was created as a tool to demonstrate the behaviours that are helpful and not helpful in creating an open and honest environment where people feel comfortable speaking up and challenging non-inclusive behaviours.

To ensure the outcomes and benefits of an organisation-wide programme were met, we worked with an evaluation specialist from Network Rail from the start, and supported her in undertaking the evaluation and measurement she required.

Outcomes

We designed and filmed 9 storylines, each looking at one of the 9 protected characteristics.

The videos created were part of a self-learning package that employees could access from their PCs. As a number of employees at Network Rail do not have regular access to a PC, we designed a ‘Train the Trainer’ workshop where we worked with D&I champions, line managers and team leaders to help them engage their teams with the subject and facilitate group discussions around the specific scenarios and issues.

Throughout the course of designing both the e-learning and the ‘train the trainer’ workshops, we spoke to a wide range of stakeholders across the organisation to ensure that all aspects both met the needs and requirements of Network Rail and truly represented the current culture within it.

 It hasn’t felt like we’ve been separate organisations, it’s a group of people coming together for a single purpose

Joe Armstrong
Learning & Development Lead – Digital Railway People Capability, Network Rail